Salon Etiquette

For your very first time please arrive 10 minutes before your scheduled treatment, so we can help you become accustomed to the spa layout and assist you in filling out any relevant forms and for you to start unwinding.

We ask that you help us maintain the peace and serenity of all relaxation areas. Please set your mobile phone to silent and to speak quietly if on a call.

Facials and waxing may be conducted on persons aged 12-16 with the strict condition that a parent or guardian be present on at least the first visit.

In the interest of the well-being of other clients and staff, please do not come into the salon if you are unwell.  While we understand that it not always possible, we would appreciate advance notice. We send an sms appointment reminder 2 days before your appointment.  Please refer to our booking policy for further details.

At Skin Therapeia ® it is important for us to take the best care possible when it comes to our pregnant clients. Not every treatment is suitable during pregnancy and there are some treatments we will not perform, out of our duty of care.
As most treatments are not recommended during the first trimester please inform your therapist if you are newly pregnant or trying.
Our treatments that are UNSUITABLE during pregnancy include:

  • Aromatherapy or Hot Stones Massages; gentle massage is available.
  • Aspect Dr & Cosmedix Peels
  • Hydralift Facial
  • Body Contouring

If you have any questions or concerns regarding our treatments please do not hesitate to contact us!

If you are coming for a Spray Tan or massage, don’t forget to bring your thongs (flip flops) and wear comfortable clothing. Disposable underwear is provided for all body treatments; underwear must be worn during massage.

We love children, we really do, but unfortunately, it is not always possible to have them in the salon.

Because we have hot wax, sharp implements and electronic equipment in the treatment rooms, our insurance does not permit small children in the treatment rooms; babies and toddlers in prams are not permitted either.

Aside from the danger aspect, young children and babies cannot be expected to remain quiet and calm for extended periods and may cause a disturbance for other clients who have come for a relaxing treatment and of course, we also want you to be able to relax and have your most enjoyable experience.

Older children who can occupy themselves with a book or device may stay in the reception area during your treatment.